That annoying gut feeling when your company makes a change. Tension, uncertainty and the necessary group dynamics surrounding the change process. For many people reasons for not wanting or not daring to make the change.
To really change as a company, you all have to want to change! Or perhaps better said: want to improve. In order to be able to improve, one thing is essential: trust. Trust in the intentions of management, in your colleagues and in yourself.
It is not without reason that trust is one of the core values of the 'Flow method' that we work with within the Shop Academy. The process of change must be pure, fair and genuine, benefiting customers, your team and yourself. Only then fear gives way to belief in the shared mission to win, and fear turns into enlightenment.